Cancel a line of service
PokeyMan_24
Enthusiast - Level 2

Hello there I have good news, I  went to a Verizon Wireless Corporate store and picked up my online order of a phone that I placed a order on last night with the help of a agent online on the Verizon Digital Assistant as I was transferred to a agent who helped me, now with that being said, I have 2 lines on my account, and I would like to get some assistance in canceling one of them and stick with only 1 line as I'm the only one on my account so with that being said please someone help me and the line I wanna cancel to the device that it is on, I can do that return on my account under orders as there is a option to start return on it as it is line 1 and when line 1 get canceled and start a return on the device of it, won't line 2 then before line 1

Labels (1)
0 Likes
1 Solution

Correct answers
Re: Cancel a line of service
CountryBoy23
Enthusiast - Level 2

I'm good, yesterday my request was honored to cancel the line of service and tomorrow the device to the line that was canceled will be sent off tomorrow to the  Return Processing Center

 

View solution in original post

Re: Cancel a line of service
vzw_customer_support
Customer Service Rep

Hi! I am here to help. Please send a private note.

*Harley

0 Likes
Re: Cancel a line of service
PokeyMan_24
Enthusiast - Level 2

Ok

0 Likes
Re: Cancel a line of service
vzw_customer_support
Customer Service Rep

Hey there! If you still need our help! Don't hesitate to send us a Private Note! *Kris

0 Likes
Re: Cancel a line of service
CountryBoy23
Enthusiast - Level 2

I'm good, yesterday my request was honored to cancel the line of service and tomorrow the device to the line that was canceled will be sent off tomorrow to the  Return Processing Center

 
Re: Cancel a line of service
vzw_customer_support
Customer Service Rep

Hello! Thanks for reaching out to us.  We understand that you have some questions about your account.  We are more than happy to assist.  Please send a PM for further assistance.  *Jerina 

0 Likes
Re: Cancel a line of service
vzw_customer_support
Customer Service Rep

Thanks for reaching out to us.  We understand that you have some questions about your account.  We are more than happy to assist.  Please send a PM for further assistance.  *Jerina 

0 Likes
Re: Cancel a line of service
CountryBoy23
Enthusiast - Level 2

I'm good as I do not have questions about my account at this time as everything got taken care of yesterday

0 Likes