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Command center widget clock/alarm does not work

When I tap on the clock in the command center widget, NOTHING happens - it does not bring up the "alarm" option like the user manual says.  If I tap on the + sign, it does expand and show me the battery life and weather.  Just nothing with the time or alarm.  Also, when I go to my APPS, there is no "clock" or "alarm".  Suggestions? 

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