Don't Buy a Droid Razr Maxx
avidskier
Enthusiast - Level 2

I've had more problems with my Droid Razr Maxx.  Another issue came up today and I spent 1 hour and 15 minutes with Verizon and Motorola on the phone.  After the factory reset wouldn't work, Verizon offered to replace the phone.  This would have been my 3rd brand new phone in 6 weeks!!!  I didn't even bother downloading the ICS software because of all the complaints people are having.  I'm getting a new IPhone tomorrow.  I'm done with Motorola products.

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37 Replies
B33
Legend

All OS's can have a Bug or 2 And reverting back to Gingerbread in Logical way can't be Done. Sorry Smiley Happy

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NuDroidUsrr
Specialist - Level 3

smartsite wrote:

actually, i did wait 24 hours.  verizon pushed it all the same. ....   a LITTLE BUG OR TWO???? is that what you're really calling it?

  Did you not have to accept or click on something to do the install? I wouldn't think they would just "Force" it on the phone, I would think legally there should be some acceptance on the end users part to do the install or not...

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smartsite
Enthusiast - Level 1

yes, i had to accept it. and i did wait 24 hours before i did... not because i thought it would make a difference, but because the first time i saw the os upgrade i was busy with the phone.  silly naive me for trusting this update from verizon or motorola, having been a loyal customer of both companies for years.  this is my first smart phone, and when i bought it in april, i loved it - it was so intuitive!  now it is a piece of junk with apparent 'downgrades'  - bad wireless reception, emails not on a google server timing out, camera zoom doesn't work right, goofy NON intuitive new interface with poor touch sensors and hard to read fonts, can't access some videos, suddenly fuzzy camera photos, shorter battery life ..... if i would have known that this kind of junk was being pushed out, i never would have accepted this update. and, having motorola (now google) offer no solution for this mess, AND hanging up on my twice, you can bet i will never buy another motorola phone again. i will also be paying more attention to at&t next time around.

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smashogre
Specialist - Level 1

Again @smartsite I ask: Have you tried to fix your phone with the cache wipe and/or an FDR?

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NuDroidUsrr
Specialist - Level 3

Smash Ogre wrote:

Again @smartsite I ask: Have you tried to fix your phone with the cache wipe and/or an FDR?

I agree, either doing the cache wipe, or doing the Factory Reset could help with your issues. The cache wipe will not affect anything on the phone, everything should be there afterwards. The Factory Reset will remove EVERYTHING from the phone, and will be like you just got it from Verizon with ICS on it. You will have to set it up all over again, so make sure your contacts are backed up either by Google or Verizon's backup. There are apps out there if you wanted to back up your text messages also.

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smartsite
Enthusiast - Level 1

i did wipe out my cache in various places on the phone, having learned how from reading countless comments from various disgruntled users in different web forums (shall i list some?)    i did not see a lot of improvement.   and neither solution you propose returns the much better interface of gingerbread.  i know you are trying to help, but bottom line, i hate this phone now. it is not what i signed a 2 year contract for, and had i known i never would have.   as far as i'm concerned you guys took the best phone on the market and made it one of the worst, and i think verizon and google (motorola) should take that to heart.   

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NuDroidUsrr
Specialist - Level 3

smartsite wrote:

i did wipe out my cache in various places on the phone, having learned how from reading countless comments from various disgruntled users in different web forums (shall i list some?)    i did not see a lot of improvement.   and neither solution you propose returns the much better interface of gingerbread.  i know you are trying to help, but bottom line, i hate this phone now. it is not what i signed a 2 year contract for, and had i known i never would have.   as far as i'm concerned you guys took the best phone on the market and made it one of the worst, and i think verizon and google (motorola) should take that to heart.   

  Is this 1 of the processes that you did? It wipes the phone cache partition.

Shut phone off

Hold Volume Up,Volumn Down, and Power Button until Boot Node menu appears.

Volumn down to RECOVER

Select RECOVER option by hitting the VOLUMN UP button, the phone reboots into Recover mode.

When Android figure is shown with red exclamation point on it, hit both the Volumn up and volumn down buttons for menu.

Scroll down using the Volume up/down button to Wipe Cache Partition and select with power button

Yellow text will appear on the left side towards the bottom to let you know the status. Once it says it is complete, scroll down with the volume up/down buttons to Reboot phone and select with power button

Phone should reboot normal.

B33
Legend

Hey there Smartsite i know your upset. I got that way with my Droid Incredible on one of the Gingerbread updates things weren't like they were in the Previous build and to me it was a piece throwing Material or could've made for a good paper weight.  But with Talking to guys here on the Site Like Wildman, Geri O ,Tidbits, Demmo, Bear and Cody. It was the Best Therapy i could get as it made the time waiting for the the Update that eventually fixed it to were i was plumb Happy again go by rather Quickly.

All i'm Saying is Hang in there with all Hands tight. A new maintenance update shouldn't be to Far off and hopefully i'll say it will address some of these dreaded issues..b33

smashogre
Specialist - Level 1

NO solution listed here will return GB. It doesn't sound like you have enough proficiency with an Android device to go elsewhere and find other methods. The two methods I and many others have listed on these forums have worked for many many people. They do not involve "wiping cache in various placed" only the Dalvik cache which you cannot get to from inside the OS. Perhaps you could re-read one of the many posts on the subject, try it, then maybe spare all of us your constant vitriol? It does get a bit, tiring.

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Jaxle67
Contributor - Level 2

  When i first got my maxx it was on gb and had a few  data and hotspot issues . I updated to ics and have had no issues what so ever. I got to say this is the best phone and os that ive ever had and do believe its about the best available right now.  My friend has the exact same phone and has had nothing but problems. Turned out the problems were really him not knowing what he was doing or changing settings he didnt know why he was changing. He started reading this board along with other android boards and low and behold his problems vanished.Im sure there are people with legitimate complaints but if moto and verizon sold that much junk everyone would be using something else. It is amazing at what a cache wipe and fdr can fix.          Jesse                                              

B33
Legend

Well that's Good to here Jesse: Glad your's is Working Great as is your Friends Maxx..Now Grab a pair a Earphones Tap on Slacker Radio & Tune into the 70s And do some Jamming..Music   Hi-fi i do it helps the relieve thy pressure's of the Day. b33

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drum_thumper
Contributor - Level 1

As B33 and others have been saying, stick with it, connect with others that seem to have had some experience.  The Maxx is my second Droid (my first being a Droid Incredible).  It was in these forums that I learned a lot about Android.  As a result I have come to enjoy the flexibility Androids allow (iPhone does not).  As for some of the problems you seem to be having, a cache wipe or FDR may be needed to correct those problems.  I have heard of so many that have had similar problems and once they performed one of these their problems went away.

ICS over GB does take a bit of getting used to.  There may be some things in GB that you may like over ICS but there are things in ICS that have way improved.  Give it some time.

B33
Legend

Good inspiration: We need more of it on here.. bSmiley Happy

newell111
Newbie

And if anyone is having issues with the ICS, they can relax becoz Motorola is going to release a bug fix update around august - http://www.motoask.com/motorola-droid-razr-maxx-updates-f162/droid-razr-maxx-ics-bug-fix-updates-com...

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B33
Legend

Thanks for the Link!  Yup it would be nice to see the Update Soon and since were Basically at mid Aug. it shouldn't be to Far away..

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RyanAZ752
Enthusiast - Level 2

You were not forced to update from gingerbread to ice cream sandwich, you are given the choice to manually update it and accept the download and installation. The installation even pops up a screen to make sure if you want to install the update before you are stuck with it. I bought my phone a few days ago and manually went in and updated from gingerbread to ice cream sandwich, it did not force anything on me. The only way it forced it on you is if you manually accepted it or you turned on the automatic update feature for all the updates, which includes ice cream sandwich.

  The only problem with my phone is there is a small black circle and a few small dots which can only be seen in the dark with a dark back round. I have had zero issues updating from gingerbread to ice cream sandwich. My battery is setup nice to with my wi-fi turned on it last's me around 11 hours before the battery dies out, which is fine for me.

  The small circle and dots are not that bad, I've just grown to live with it. If I went into the store it would probably just get worst if I received another phone with the same problem which may have even more circles and dots in the phone. I bought my phone pre-owned for 149.99 and the small circle isn't much of a problem. I got a really good price for the phone, it works correctly and I haven't run into any other problems with it.

  The only thing I'm really mad about is that the phone did not come with a pre-installed 16gb mini sd card. Everything else was there but its obvious the person who had it before me took it out and kept it.

JBT
Enthusiast - Level 2

Same thing with my X. The OS update last year fried it and fried the SD card. No complaints that VZW sent me a refurb X overnight, that was great, haven't had a single issue with it since, but there was no SD card! I had to go buy one, and it cost more than the phone! Totally not cool. But I splurged and got a nice fat 32MB one for all my music and Angry Birds backups (heh heh) and that completely fixed all the issues I had with my first X. I think the crappy OEM 16MB SD cards were too slow for the phone, and that's what kept crashing it. So they did me a favor by not sending me a new card with the new phone.