Every time I power it down, when it powers up initially the numbers next to the icon do not come back, however after an unknown period of time (several minutes I’m guessing) they will re-appear, even though there is nothing in the inbox. It’s almost as if they are in an unknown archive that I can’t get to clear out.
Thanks for reaching out to our community member forum for help on this issue. We're always happy to help in any way we can. When you acess the email through webmail, do you see any indicator that there are unread emails there? Also, which email application are you using? If you're not using the official Outlook email app, you may want to give that a try. As email providers are moving more to supporting their own email app, more and more software incompatibilities are creeping up gradually for native email apps.
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