Droid Maxx mdnsd draining battery
TIMMB
Enthusiast - Level 2

I've started seeing significant battery drain due to the mdnsd app.  I've seen several suggestions to remove Firefox or Freeflight, however I have never installed these on this phone.  I've checked to ensure that the phone is updated, which it is.  i need help try to resolve this issue.

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vzw_customer_support
Customer Service Rep

As a consumer myself, I truly understand your concerns regarding your battery life and the applications that use your phone’s battery TOMPER54. While some applications cannot be removed from your phone, you can always disable those applications so that they are not using any resources in the background.


Please visit this link for steps to disable applications: http://spr.ly/65848u2er



AntonioC_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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tunes3540
Newbie

I have a note 4. I have this same problem. I have uninstalled firefox. I have installed the package disabler for Samsung because you cannot uninstall facebook on this phone, which is [Removed] ! I have tried all kinds of service disablers. Nothing works!

The problem is:

The  MDNSD service is the number one on the battery page. It is sometimes as high as 46%. It runs the battery down very quickly. Sometimes it runs it down and heats up the battery so badly, even with it hooked to a quick charger, it runs the battery down while using it.

This problem only started six months ago. What is the deal? It doesn't always do this. I can go 5 or 6 days without a problem. Then it shows up on the battery page, and my battery goes down fast. I have googled the heck out of this and can only find that facebook and firefox are the problem. That is not it. I am getting really mad because it is not my fault. This phone has been great for 2 years. I refuse to buy another phone just to fix this! I will go to a flipphone if I have to. They always do this. They find some way to make you have to buy a new phone. [Removed]!

Please help!

profanity removed as required by the Verizon Wireless Terms of Service

Message edited by Verizon Moderator

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joelr_vzw
Verizon Employee

tunes3540, Let's bring life back to your Note 4's battery. It would be very challenging to have this extra drain on your battery. Have you run your phone in Safe Mode? Is anything else acting up on your phone? Please check your Device Health Check and share your results. View Device Health Check - My Verizon app - Android | Verizon Wireless 

JoelR_VZW

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If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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tunes3540
Newbie

I thought I would follow up with what I did. I couldn't uninstall facebook as it is a built in app. I could however uninstall facebook updates. I did that and it solved the problem! No more mdnsd in the battery page. I am using an old version of the facebook app but it does the job fine for me. My battery has over 50% at the end of the day. Happy camper here.

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vzw_customer_support
Customer Service Rep

tunes3540. It's awesome to hear that you have been able to get this issue resolved. It's crazy how one app can cause such an effect on your phone, but it looks like you did the right steps. Let us know if there is anything else that we can help with. https://www.verizonwireless.com/support/

JoelR_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

MARYD6886
Enthusiast - Level 1

I've been having the same issue. I've noticed it happens every time I download a new app. I end up deleting the new app(s) then turning the phone off and charging while off. Once it goes away it doesn't come back until a new app is downloaded... never the same app twice.

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PBS1972
Newbie

I am running a droid ultra. This problem showed up a couple of weeks ago, and after trial and error, my problem was the Facebook app. I doubt they are going to solve this problem , so for now I will be sans Facebook via the app.

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DAVWHI64
Newbie

No way!!! Good information. I will keep an closer eye on FB. I wonder if it has to do with their tie in to the phone’s GPS service to capture the I AM HERE location posts? I also wonder if FB turns on the GPS link every time their app downloads a software update!

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TERWHI46
Newbie

Now the mdnsd is up to using 38% of my battery.  I cannot determine which app this process is linked.  Situation is getting worse with this.  Please do something substantive, Verizon.

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bcmedic11
Newbie

I found I still had the battery drain problem even in safe mode that led me to think it's not an app.  I tried what someone suggested, plugged the phone in to charge, turned it off and waited 5 minutes. Then unplugged it and turned it back on.  No more mdnsd but now there are several Android icons showing under battery use. Fortunately they aren't using as much battery as the mdnsd.

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DAVWHI64
Newbie

MDNSD has appeared uninvited on my MAXX twice now and both times it got very hot and drained the battery in less than 12 hours.  I do not have Firefox or Freeflight apps.  I have narrowed it down to two apps, one of which seems to be the primary culprit:  updates to Google Play Services.  The MDNSD issue has occurred after both most recent updates.  Tried the power off, charge, restart solution with no luck.  Very frustrated.

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TERWHI46
Newbie

MDNSD appeared out of nowhere on my droid maxx, also after researching an upgrade and new phone on verizon.  I did not have Firefox or Freeflight.  I have done factory reset three times.  It keeps returning with significant battery drain in all modes (25-27%).  I have now removed firefox from my PC, as well.  I cannot seemed to find a solution for this and it seems malicious.  Help, please!

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MATDEG59
Enthusiast - Level 1

Reposting a solution from January 8th. This worked for two phones from my account that mdnsd was killing my battery and performance...You will be all fixed in 5 minutes!

I found something that works for me that might be worth trying. (I have a Note 3, which started having the same battery draining mdnsd issue a few weeks ago. I have been following multiple threads trying to find a resolution and figured out the following solution a week and a half ago that continues to work for me as I wanted to thoroughly test what seemed to be working before posting.)

Before unplugging the phone from the power cord, turn it off and then turn it back on but leave it plugged in for another 5 minutes before removing. (It didn't matter whether I charged the phone to 100% or just 25%.) When I do this, the mdnsd no longer shows in the list of items using up the battery. Better yet, the battery is lasting nearly as long as it used to when the phone was brand new so I've been pleasantly surprised.

I hope this works for you as well.

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bcmedic11
Newbie

I'm having the same problem, following this post for a solution.  Ironically my problem started shortly after Verizon notified my of an available upgrade.

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AYLA1209
Newbie

I just had this issue start yesterday after an Android update (Galaxy Note 3, baseband version N900VVRSEPL1). Could that have something to do with it?

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vzw_customer_support
Customer Service Rep

AYLA1209, we want you to have the best experience possible on your device. You mentioned that you recently updated the software update on your phone. Do you have 3rd party applications downloaded on your phone? If so, did you update the software for those applications, as well? Updating the application software will improve the performance of your device. Additionally, it would also be helpful to delete any unwanted applications in Settings>Application>Application Manager>tap the application and select uninstall.


Lastly, power your device off/on. Keep us posted and let us know if those issues persist after following the steps provided above.


LasinaH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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TIMMB
Enthusiast - Level 2

Possibly, but based on my troubleshooting I've come to the conclusion that this is an Android bug that Verizon refuses to pursue.  Their only recommendation is to buy a new phone.

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deloused
Master - Level 3

The MDNSD functions are used by Androids frequentlly in many applications from multiple smartphone manufacturers on every network provider, and is programmed by Google who developed the operating systems. Reaching out to any of the wireless carriers regarding such an issue doesn't seem to be the most effective way to determine the exact cause or resolution vs. the software developer.

While newer Androids also use MDNSD one thing I've noticed is that those reporting the issue tend to have phones that are several years old, and have tried many different ways of fixing it except for replacing the battery. It's likely that after several years, multiple charging cycles, and element exposure a new battery could help since it would have full charging capacity vs the old degraded/reduced capacity battery. (New batteries would also be cheaper than buying a new phone).

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TOMPER54
Newbie

I'm having the same issue with my droid, just popped up today. Drained my battery in about 2 hours. Honestly there's so much [Removed] on the phone that I didn't install and don't know if it's important to the actual phone use or not I've no idea what to do about it. Really tired of all the apps that are just automatically put on the phone and updated with no way to uninstall them or know if they're essential or not.

profanity removed as required by the Verizon Wireless Terms of Service

Message edited by Verizon Moderator

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vzw_customer_support
Customer Service Rep

TOMPER54,


We want to make sure your phone is meeting all of your needs. The battery draining that fast wouldn't make me happy either. When did it start having this issue? What apps are you concerned about?


AndrewT_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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TOMPER54
Newbie

I've had battery issues off and on, usually after something updates. What's concerning is when I check on what's using the battery and something like this pops up and I can't even tell what app is using this function. Right now it's "google play services" using 26% of the battery -- what app is using that? Who knows? You can't shut it down because you don't know what is using it. These kind of messages are simply unhelpful. Tell us what app is misusing the battery so we can do something about it. And so many built in services that can't be shut down or deleted. Why do I even have NFL mobile? I don't want it, but I can't delete it, it just sits there sucking up memory space. I know you make money off it but it does me no good.

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