Droid Maxx mdnsd draining battery

[TIMMB]

I've started seeing significant battery drain due to the mdnsd app.  I've seen several suggestions to remove Firefox or Freeflight, however I have never installed these on this phone.  I've checked to ensure that the phone is updated, which it is.  i need help try to resolve this issue.

[Ann154]

You should check the community for similar discussions to see if there is any suggestions you can try. One recent thread is MDNSD draining battery droid mini.

[TIMMB]

I've already done that.  The only suggestions I've seen are for those who have Firefox or Freeflight installed on their phone.  I've never had either installed.  Hoping someone can offer additional suggestions.

[vzw_customer_support]

TIMMB-

Having ample battery life is key. I definitely want to make sure that you have a charge you can rely on. How long have you noticed your battery life draining? You mentioned this is a result of the mdnsd process, where are you seeing that in your device? When this first started happening do you remember making any changes to your device (new software update, new applications, etc)?

AmberK_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

[TIMMB]

I've seen it appear after the phone has been on for about 6 to 8 hours.  I'm attaching a screenshot of what it looks at this moment.

I just did a factory reset 2 days ago, so I've tried everything that other discussion threads have suggested.  The problem simply won't go away.

[Ann154]

TIMMB wrote:

I've seen it appear after the phone has been on for about 6 to 8 hours. I'm attaching a screenshot of what it looks at this moment.

I just did a factory reset 2 days ago, so I've tried everything that other discussion threads have suggested. The problem simply won't go away.

You can't attach a screenshot to an email reply to the email notification of a new post in the community. You have to sign into the community and reply directly to the thread and use the text editor box to add the screenshot image to the post.

[vzw_customer_support]

TIMMB, I know having s battery that constantly drains has to be upsetting. I know some times I don't have an extra charger with me so I depend on my battery a lot. I want to ask if you can please follow this link to run this test on the device. Please let us know what happens in the outcome. Veronica_VZW

Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

[vzw_customer_support]

TIMMB, here is the link. http://spr.ly/658083g6u .

VeronicaM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

[TIMMB]

Here is the screen shot that I had tried to attach earlier.  MDNSD is now 2nd from the top, with Screen at a slightly higher value.

[TIMMB]

Here's two screen shots that show the results of using the "Run health check" tool at the site you recommended.  I've added a third screen shot of how my phone's "Battery Saver" looks after 6 hours of use.  Note that mdnsd is the top of the list, and if you could feel the phone you could tell it's running warmer than normal.  If I power off and on the phone mdnsd will disappear off of the list for about half of the day.

[Ann154]

You should dig deeper into the two items that found issues.

[TIMMB]

I did.

The "App from unknown sources" is a simple solitaire game that I've had installed for longer than the problem has been occurring.  The "Applications with more access" is just about every app on the phone. Facebook, Verizon Video, Navigation, Photos, etc. 

After I did a factory reset I noticed that mdnsd started to appear even before I re-installed the extra apps that I use.  This leaves me with the following conclusion:

THERE'S A BUG IN ANDROID.

Now, how does one go about getting this fixed?

[Ann154]

Purchase a device with a newer version of the OS? The Droid Maxx is very likely already at the end of life for software support. If it gets another security update, I would be shocked.

[TIMMB]

This problem is being reported on a number of different android devices, and from users using different carriers.  Cost of a new device aside, how can I be certain that whatever device I purchase won't see the same issue?

Google developers need to step up and provide a solution to this issue.

[Ann154]

http://forums.androidcentral.com/android-4-4-kitkat/757039-mdnsd-killing-my-battery.html

[TIMMB]

Misery loves company.  That thread just backs up my point that this problem is across multiple android platforms and carriers.  Hopefully someone will post a definitive solution.

[Ann154]

What that thread told me is it all stems from a poorly written application that is constantly queuing the SD card. The thread mentions at least two possible culprits. It means that you need to figure out which application is causing it. Boot your phone in Safe Mode and see if the issue returns after using the phone for at least 24 hours. If it doesn't, then you need to start uninstalling your most recently added or updated applications.

[GERKRA13]

Hi,

I have a Droid Maxx and the mdnsd was also draining my battery at 34%. i read everything and did not believe that the Facebook app was the culprit...it was...I uninstalled it, charged the phone at night and the next morning it was gone. I get on facebook thru google search and actually it is almost as easy as the app.

I hope it stays gone!!!

[Ann154]

As I mentioned before purchasing a new phone with the newer version of the OS can help. Especially if you purchase a phone without the option to have a SD card slot. Every single thread I came across involved an old phone model with a SD card slot.

[TIMMB]

This phone doesn't have an SD card. 

[vzw_customer_support]

TIMMB, I want to thank you for working with me on this and all of the visuals. They really help. I wanted to ask if you click the following link and check on apps. Click http://vz.to/2iN4IyL .
VeronicaM_VZW

Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!