Droid Turbo 2 Marshmallow update.
Papa_n_Lola
Enthusiast - Level 2

Any Turbo 2 owners got their long-awaited software update to Android 6.0 yet?

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ATHLON399
Enthusiast - Level 1

Not yet. Even though it says available. Even with upgrade assistant I get nothing. Really peeved since I bought the phone a week ago on the day it supposedly dropped

Papa_n_Lola
Enthusiast - Level 2

I bought mine the day after it became available....10/30/16....waited too long.

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vzw_customer_support
Customer Service Rep

ATHLON399, I know there is much anticipation about the update. They do take time to condition to your phone.This is done so that your phone doesn't crash with everyone trying to update at once. If the software update shows as available, but won't work, please restart your phone and try again.


Keep us updated.


MarcusS_VZW
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Jordanc2016
Enthusiast - Level 1

No, even though the auto and manual instructions are out on Verizon's website. Ugh!!!! Cannot wait until the M10 comes out!

rbird2
Enthusiast - Level 3

Verizon needs to tell us Marshmallow:

1) It is available and is being rolled out (Verizon web site states 3-1-2016 as available date) on the Droid Turbo 2.

or

2) tell us it has been delayed (3-1-2016 is incorrect) and fix their web site by providing customers the correct release date for Marshmallow on the Droid Turbo 2.

So far all we have gotten is conflicting information...

Papa_n_Lola
Enthusiast - Level 2

EXACTLY.....my daughters LG G3, almost 2 generations old, got 6.0 3 weeks ago!

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Papa_n_Lola
Enthusiast - Level 2

.....and, it is frustrating when you shell out $325+ per month for 6 lines, and they drag their feet on software updates! Check out all the tech websites regarding their feet-dragging....Android Central, Phone Arena, Phone Dog, C/Net, etc.

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vzw_customer_support
Customer Service Rep

Papa'n'Lola, we want you to have the latest software for your phone. We do want to be sure that there are no adverse effects with these updates. Please keep up-to-date on the latest here http://spr.ly/6587BeIEF http://spr.ly/6588BeIE2
JoelR_VZW
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kjbales
Enthusiast - Level 3

No kidding. Couldn't wait to get rid of my GalaxyS5 because Samsung/Verizon updates took forever. And now......waiting again. Only now it's for Motorola/Verizon. Have never rooted phones before, but it may be time to tackle it. Would solve bloatware issues as well.

Ann154
Community Leader
Community Leader

Buy a Nexus phone to have quick updates.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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rbird2
Enthusiast - Level 3

I just looked at the Verizon web site and it appears they do not offer Nexus.

Do we have to switch carriers to get a Nexus?

I would love to let Google have control over the updates vs Verizon. My Chromebook gets updated on a regular basis where my phone is always behind on Security updates.

I find it funny that Verizon locks the phone and bootloader tight but totally ignores Google Security updates,

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Ann154
Community Leader
Community Leader

You buy the Nexus phone directly from Google or from third party sites like Amazon or Best Buy. By not having Verizon or the other carriers sell the phones, Google keeps better control over the updates and inventory.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Anduiril
Enthusiast - Level 3

I just downloaded the first update.

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ATHLON399
Enthusiast - Level 1

I got the update I am running marshmallow right now

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rbird2
Enthusiast - Level 3

My Droid Turbo 2 updated around noon today. So far Marshmallow looks and feels great!

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vzw_customer_support
Customer Service Rep

Hi Kjbales,



Verizon Wireless and Motorola want you to have the best device experience. New device software releases can be exciting. The Marshmallow 6.0 update has been released for the Turbo 2, please keep in mind that software updates releases in cycles. You should have the update prompt shortly http://www.verizonwireless.com/support/motorola-droid-turbo-2-update/ , if you do not receive the prompt please use the software update assistant tool. We would never want you to root your phone per it voids the manufacturer warranty. 


Thanks,
PamelaF_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Papa_n_Lola
Enthusiast - Level 2

M10?.....

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kjbales
Enthusiast - Level 3

Me too! Guess the squeaky wheels get the grease!

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kjbales
Enthusiast - Level 3

I got mine, and all looks good so far, but still no message "badges" (the little red ball in upper right of app icon on screen showing unread messages for facebook, outlook, gmail, etc.) Guess I got spoiled having them on my last 3 Samsung phones, and it's not a priority for Verizon or Motorola.....

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Ann154
Community Leader
Community Leader

That is a Samsung customization. It isn't on the stock Android. If you really want the "unread" badges, I would suggest sticking with Samsung or the fruit phones. Personally I despise the "unread" badges.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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