My turbo just had it's most recent update this week, and ever since I have been getting random spam pop up ads. It happens at random and does not seem to be specific to a certain app I click on, I scanned my phone with malwarebytes and did not find anything. Any way I can get it to stop without having to reset everything?
I'm sorry to learn of the unwanted pop up ads you are receiving Robin! I don't like spam either! This is most likely associated with a third party application. Let's run/test in Safe Mode for a few hours and see if any pop up adds show up while in Safe Mode. Please follow the steps at this link http://www.verizonwireless.com/support/knowledge-base-118294/ to restart your device in Safe Mode. Keep us posted.
AntonioC_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the ๏ฟฝCorrect Answer๏ฟฝ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
Start a new topic or ask questions in the open forum.
