Droid maxx

I removed the sim card cover but couldn't find the sim card. I ordered a new sim card. Now the slot seems to be damaged. I do have total  protection coverage but don't have the $ 149.00 deductible. What can I do ?

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Re: Droid maxx
Customer Service Rep

I'm sorry to read that there's damage on your Driod Maxx, JOYINTHENIGHT. We are here to help with your Droid Maxx and keep you up and running. May I ask what was the reason for wanting to remove the sim card? Also, your post was a little unclear as to what part is damaged. Just to confirm, is the damage on the device or the sim card tray/slot? Can you describe the damage to us in detail so we can determine if it's categorized as being damaged or as normal wear and tear.

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