Droid turbo 2
wazzo344
Enthusiast - Level 1

My Droid Turbo 2 did not accept initial download of marshmallow 6.0. How can I obtain download at this point.

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vzw_customer_support
Customer Service Rep

Everyone is excited about Marshmallow wazzo344. We certainly want you to benefit from it. What happened when you tried to perform the software update? Have you tried restarting the phone? Here is a link that will give you an alternative way to perform the software update: http://vz.to/1QcGcQf
RosanneM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Ryan8675
Enthusiast - Level 1

Please don't download marshmallow quite yet, I did and it fried my phone. There are some very serious bugs with it, hold off on the patch if you can.

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vzw_customer_support
Customer Service Rep

Everyone is excited about Marshmallow wazzo344. We certainly want you to benefit from it. What happened when you tried to perform the software update? Have you tried restarting the phone? Here is a link that will give you an alternative way to perform the software update: http://vz.to/1QcGcQf
RosanneM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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