Earpiece speaker not working.
Chief2GFD
Newbie

The earpiece speaker om my Razr Maxx does not work during a call. I did a factory reset hoping that might help, but to no avail. Anyone else have this issue? Probably time for a new phone. LOL

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vzw_customer_support
Customer Service Rep

Chief2GFD,
Having audio issues are never a good thing. Letโ€™s look at the details. Does your phone work on Speaker? Can you use a headset or headphones? Do know if you phone is under warranty?

JenelleR_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the ๏ฟฝCorrect Answer๏ฟฝ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Chief2GFD
Newbie

It does work on speaker, not sure about headset. Its probably not under warranty, I've had the phone for a few years.

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Thank you,

Verizon Moderator

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vzw_customer_support
Customer Service Rep

Chief2GFD,


We know how important it is to have a properly working device. I have gone ahead & sent you a private messge so we may review further options for you.


ChristinaM_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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