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Every time I send a text, it sends the same message twice
samglow
Newbie
‎07-10-2013 02:17 PM

I have had my phone for about a week now and every time I send a text to someone it sends the message twice.

I have no idea why this is happening. What can I do to stop it from sending the message twice?

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Re: Every time I send a text, it sends the same message twice
vzw_customer_support
Customer Service Rep
‎07-12-2013 02:26 PM

Hi samglow!

Let's take a look into this, we want your messages sent only once. Let me ask...are you using a 3rd party application for messaging, or the app that came with the phone? Are you receiving messages just once, or more than once? What's the software version of your device?

To troubleshoot, please remove the SIM from the device, and power off/on. Then, test again.

Thanks!

Christina_VZW
Please follow us on twitter @VZWSupport

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