Customer Service might be able to Help you out of this Fix, Taking it to a Corporate store and having them flash it will clear it as well) Or try and doing a Factory Reset:
Follow the steps outlined below: b33
If the phone is on but the screen is Dark press the VOL UP + VOL DOWN KEY together + PWR KEY . Do this till the screen comes on and the goes off when that happens keep the Volume buttons pressed but Let off the power button This takes a few tries to get the pattern Down right.!
Here are the Steps Via Motorola:
<< Prior repsonse removed as a duplicate >>
Message was edited by: Verizon Moderator
Thanks B33 for the help. I appreciate you taking the time to help out.
Where you able to reset the phone with the suggestions provided by B33?
If you are unable to unlock the phone with the hard reset you may want to take into a VZW store to see if the phone can be flashed.
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