- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
My 4G LTE "bug" icon stays lit and I can't turn the phone off or on and I cannot make or receive calls. It's like frozen.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Have you tried holding the power and volume down buttons simultaneously for 15-30 seconds and see if that reboots the phone?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
O wow that's awful if you can't get it to work using tiki's method you may half too take a trip to your Local store and have a Rep flash the phone and see if it will clear the issue if doesn't you may have to get a replacement if it's locked up really bad..
Hope you have Good Luck. b33
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Thanks, I'm off to the Verizon store now, wish me luck.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Ok.. let us know what happens b
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
@nq1959,
Let's unfreeze that phone! Having a working phone is definitely a must!
I see you mentioned you were going to the VZW store for help. Has the issue been taken care of? Please keep us posted if the issue persist.
JohnB_VZW
Follow us on Twitter @VZWSupport

