How can I unlock the screen, all I get is a vibration when I touch the lock
MDFDNY
Newbie

I just cannot openup the droid turbo screen, when I touch the lock all I get is a brief vibration highlighted with a green marker on the icon or symbol,but nothing further. I tried re booting the phone sevral times, with android starting and optimizing the apps but cannot get into the phone

Labels (2)
0 Likes
1 Reply
vzw_customer_support
Customer Service Rep

MDFDNY, let's work together to get this figured out. When did this start happening? Do you have password on your lockscreen?

EstebanP_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

0 Likes