Skip to main content
Accessibility Resource Center Skip to main content
Personal Business
Español

Choose your cart

Choose your cart

Have a phone you love? Get $540 when you bring your phone.
end of navigation menu
Ask a question
Correct answers are available for this post. Jump to solution.
How do I download photos from my new device to my computer?
SUSGUT25
Newbie
‎02-19-2017 02:59 PM

Late last year I upgraded my Motorola Droid smartphone to a newer version and now I can't download the photos on my phone to my computer even though I purchased the corresponding data cable. When I connect up using the cable and a USB port I can only see the name of the phone but no folders or files. I used to be able to transfer photos easily from my phone to my computer and now it doesn't work.

Labels (2)
2 people had this problem.
0 Likes
Reply
1 Solution

Correct answers
Correct answers are available for this post. Jump to solution.
Re: How do I download photos from a new Motorola Droid to my computer?
tikibar1
MVP MVP
MVP
‎02-19-2017 03:04 PM

If the phone updated to the Marshmallow operating system, the default USB mode is now charging only.  Once you connect the phone and computer with the USB cable, pull down the phone's notification shade, tap where it says USB for Charging (you may need to scroll down to see it, depending on how many notifications you have open), and change it to File Transfer

View solution in original post

0 Likes
Reply
1 Reply
Correct answers are available for this post. Jump to solution.
Re: How do I download photos from a new Motorola Droid to my computer?
tikibar1
MVP MVP
MVP
‎02-19-2017 03:04 PM

If the phone updated to the Marshmallow operating system, the default USB mode is now charging only.  Once you connect the phone and computer with the USB cable, pull down the phone's notification shade, tap where it says USB for Charging (you may need to scroll down to see it, depending on how many notifications you have open), and change it to File Transfer

0 Likes
Reply