How do I empty the device bin?

[dionnep7]

I have a Droid Turbo... While deleting photos it said that my devices bin is full and i was deleting the photo permanently.  Thats fine - but how do I empty the bin?

NOT email but the DEVICE BIN?

[vzw_customer_support]

Help is right here, front ad center dionnep7. Let's get your trash emptied on your Droid Turbo. May I ask are you able to access your trash on the device? Also, are you sure that your email trash isn't full? If you can share the details then we can proceed.

ArnettH_VZW
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If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

[dionnep7]

I don't know where the trash bin is or how to get to it.  My emails are dumped regularly.

[Ann154]

I have never known the device has a user accessible "trash bin". If I deleted something from the phone, it was always deleted immediately and permanently.

[dionnep7]

That's the weird part..... I didn't either..... Until it started telling

me the trash was full on the device and now photos were being deleted

permanently. Hence my question...

[Ann154]

That is strange. I'm not coming up with any ideas.

Maybe you could try moving the pictures from the phone to a computer or cloud storage and seeing if that helps.

[dionnep7]

Well thanks for the help..... Not sure what happened to "Arnett" from

Verizon customer service? He as being helpful then disappeared????

[vzw_customer_support]

dionnep7

This is rather unusual. I actually own the Turbo myself and I am not seeing anything within the settings of the phone itself that would indicate a trash location. In the storage you can clear your cached data. Could this have been in one of your apps instead?
BryanS_VZW
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If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

[dionnep7 · Accepted solution]

Ok so you gave me an idea.... I looked into Google Photos... and found a

"bin" so I was able to delete the photos out of the "bin" in google photos.

problem solved. Thanks

On Wed, Aug 12, 2015 at 5:57 AM, Verizon Wireless Customer Support <

[Ann154]

Wow! I would have never guessed that application.

I'm going to file this information away in case I ever run into the same thing.

[dionnep7]

Hello are you there??

[vzw_customer_support]

dionnep7

I am very glad to hear that the mystery has been solved. I know you will come to truly enjoy this awesome phone. Have a great day!
BryanS_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!