How do I get my Droid Turbo to connect to my personal bluetooth?

[audreyb_333]

I am having trouble connecting my Droid Turbo to my personal Bluetooth, a JBL Flip. It connects to most other Bluetooth devices perfectly fine. It has connected quickly and efficiently before, but lately, I can't get it to connect at all. Any suggestions?

[vzw_customer_support · Accepted solution]

Hello audreyb_333!

Sorry for any issues in connecting your Bluetooth device. Let's get this done OK? If the device is new to you, my recommendation is to rename the device and try again. You can follow these steps:
1 Make sure the device you are pairing with is in discoverable
mode (for details, refer to the guide that came with the
device).
2 Tap Apps > Settings > Bluetooth.
3 Make sure the switch at the top is , then tap SEARCH
FOR DEVICES.
4 Tap a found device to connect it (if necessary, tap Pair or
enter a passkey like 0000). (Tip: Tap the settings icon next to the device to re-name it)

ChristinaB_VZW
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[Btknowhow]

audreyb_333

Maybe resetting JBL could help!

On JBL,hold the on/off button down until it double beeps and flashes red and blue

Then find and connect to JBL from phone.