How do I protect a single message from being deleted when I celete a conversation in Hangouts?
JerryBeeler
Newbie

If I have a string of 100 messages in a thread, perhaps I want to protect a single response but delete the remainder of the thread.  How does one do that in Hangouts?

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vzw_customer_support
Customer Service Rep

That's a great question JerryBeeler. I know how important it is to save your messages. Per the app developer, as long as your Hangout History setting is ON, you'll always have access to it. Here is a link to help you http://bit.ly/1pUWkhc.

AdaS_VZW
Follow us on Twitter at @VZWSupport 

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CLaFarge
Enthusiast - Level 2

Hate to say it, Jerry, but regarding HANGOUTS message, you delete or archive the entire thread, not one at a time. You can still delete individual SMS messages by long-pressing the message. There's no "delete everything BUT this", option, either.

Best,

Chad

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vzw_customer_support
Customer Service Rep

That's a great question JerryBeeler. I know how important it is to save your messages. Per the app developer, as long as your Hangout History setting is ON, you'll always have access to it. Here is a link to help you http://bit.ly/1pUWkhc.

AdaS_VZW
Follow us on Twitter at @VZWSupport 

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