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How do I roll back my Moto X to 4.4?
TomCochran
Newbie

Ever since the update to Android 5.0 I have had connectivity issues and the phone runs slower. Is there any way to restore my phone back to 4.4?

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1 Solution

Correct answers
Re: How do I roll back my Moto X to 4.4?
Ann154
Super User
Super User

Nope. You can try a system cache clear that might help you. What kind of connectivity issues? Wifi or cellular?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

View solution in original post

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Re: How do I roll back my Moto X to 4.4?
Ann154
Super User
Super User

Nope. You can try a system cache clear that might help you. What kind of connectivity issues? Wifi or cellular?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: How do I roll back my Moto X to 4.4?
TomCochran
Newbie

I have since cleared cache and it's with WiFi that the problem occurs even

after clearing cache. I have concluded that it's a scheme to push us

customers into buying new phones. This just me holding out to the bitter

end. Thanks.

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Re: How do I roll back my Moto X to 4.4?
Ann154
Super User
Super User

Which Moto X model do you have? Which wifi frequency are you connecting to? Have you checked the router to see if there is a firmware update? Do you use ipv6 or ipv4 addresses with the router? Some phones seem to have more trouble with the 5 GHz frequency or the ipv6 addresses.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: How do I roll back my Moto X to 4.4?
TomCochran
Newbie

Moto X is 1st Gen. Router is up to date & ipv4. The phone worked flawlessly

until I upgrade to 5.0. Immediately the problems was there. I contacted

Google about what they would do to fix. Still waiting for an answer. Thanks

though for your interest helping me solve this. I believe it's the OS.

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Re: How do I roll back my Moto X to 4.4?
DigitalRules
Specialist

Unfortunately no way to restore back to KitKat. You may be SOL & possibly have to start looking for a new phone. Smiley Sad

The 2013 Droid Maxx still runs KitKat 4.4.4 & will NEVER be updated. (That's good news IMO) You may still be able to find a fairly new or gently used one on E-bay. Just bought a new 32 gb model on E-bay for $165.00 earlier this year. New or gently used 16 gb models run around $100.00

"If it ain't broke, don't fix it"

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Re: How do I roll back my Moto X to 4.4?
Ann154
Super User
Super User

I have used the Moto X 2013 on Lollipop and I didn't have issues with it.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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