Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, waived smartphone activation fee when you buy online. Limited time offer.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
How do I silence my Moto X 2nd Gen? I want it totally silent and not vibrate either...
Adam72
Member

I just got this phone a couple days ago and I cannot figure out how to make it totally silent. I didn't see it in the manual or online anywhere. Some said to press and hold the power button and it will come up as an option, but not for me. When i pres the power button, "Power Off" is the only thing that pops up. Please help. My phone is keeping me awake at night because of this. Smiley Sad

0 Likes
1 Solution

Correct Answers
Re: How do I silence my Moto X 2nd Gen? I want it totally silent and not vibrate either...
Tidbits
Sr. Leader

Verizon can't help you with it.  Google made this change with Lollipop.  A lot of people have put enhancement requests through Google groups.

Currently the best you can do is to set up priority and that's it. You can have it setup where calls go through and all else can be "silent".  which is done at the home screen tap the volume button and you will have 3 options under the volume. None will make no sounds happen.  I believe the vibration is also silent, but I don't remember.2014-12-14 01.37.39.png

Adam72 wrote:

Again, read the replies above. Thank you for you response, but since the upgrade to Lollipop 5.0, that is not an option. when I hold the volume down button, it will silence the ringtone, but puts it in vibrate mode not silent.

View solution in original post

Re: How do I silence my Moto X 2nd Gen? I want it totally silent and not vibrate either...
vzw_customer_support
Customer Support

Adam72,

Congrats on the new phone! You can make the phone silent by lowering the volume on the side of the phone.

RobinD_VZW

Follow us on twitter @VZWSupport

0 Likes
Re: How do I silence my Moto X 2nd Gen? I want it totally silent and not vibrate either...
Tidbits
Sr. Leader

You upgraded to Lollipop. The old way has changed.

Re: How do I silence my Moto X 2nd Gen? I want it totally silent and not vibrate either...
Adam72
Member

Thank you for the confirmation that I do not have Verizon because of the awesome customer service. The tell tale sign that I had upgraded to Lollipop 5.0 was that when I select the power button, the only option available is "power off". So, with that being said, any solutions?

0 Likes
Re: How do I silence my Moto X 2nd Gen? I want it totally silent and not vibrate either...
Ann154
Expert
Expert

Press the volume down rocker until it on silent.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

0 Likes
Re: How do I silence my Moto X 2nd Gen? I want it totally silent and not vibrate either...
Adam72
Member

Again, read the replies above. Thank you for you response, but since the upgrade to Lollipop 5.0, that is not an option. when I hold the volume down button, it will silence the ringtone, but puts it in vibrate mode not silent.

0 Likes
Re: How do I silence my Moto X 2nd Gen? I want it totally silent and not vibrate either...
Ann154
Expert
Expert

It works great on my Nexus 7 tablet running Android 5.0.1.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

0 Likes
Re: How do I silence my Moto X 2nd Gen? I want it totally silent and not vibrate either...
Tidbits
Sr. Leader

Verizon can't help you with it.  Google made this change with Lollipop.  A lot of people have put enhancement requests through Google groups.

Currently the best you can do is to set up priority and that's it. You can have it setup where calls go through and all else can be "silent".  which is done at the home screen tap the volume button and you will have 3 options under the volume. None will make no sounds happen.  I believe the vibration is also silent, but I don't remember.2014-12-14 01.37.39.png

Adam72 wrote:

Again, read the replies above. Thank you for you response, but since the upgrade to Lollipop 5.0, that is not an option. when I hold the volume down button, it will silence the ringtone, but puts it in vibrate mode not silent.

Re: How do I silence my Moto X 2nd Gen? I want it totally silent and not vibrate either...
Adam72
Member

Got it. I found that as well, but didn't think that Motorola/Google/Verizon would let this fall between the cracks... Oh well. Thanks for all the help!

0 Likes
Re: How do I silence my Moto X 2nd Gen? I want it totally silent and not vibrate either...
4ganywhere
Member

lol thanks!  I had this EXACT same question.  It is so stupid to not have a volume down to silent then vibrate like the old model.

0 Likes