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Our company E-mail settings require a different incoming and outgoing password. When I change either in the account setup, it changes both. Is there a way around this?
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I finally concluded that MotoMail was not going to let me use different passwords for my incoming and outgoing mail. I am now using the BlueMail App and it works great. No problem with the configuration.
Thanks for the replies.
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Are you using the manual account set up to add the accounts? Also you should ask your company's IT dept about how to setup their accounts.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
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I am using the manual setup (Settings,Accounts, Email, Account Settings, [Select E-mail Account], Incoming and Outgoing Settings.
The problem is that when I change the password in either the Incoming or Outgoing Settings, it changes both to the same password.
Since our incoming and outgoing passwords are different, this does not work.
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BeechBum, we don't want you to miss any important e-mails. Are you connected to Wi-Fi when adding that e-mail account to your device? If so, we recommend that you disable Wi-Fi and connect to our network in Settings>More>Tap Cellular Networks>Enable Data ON. Try to add your e-mail address again and keep us posted.
LasinaH_VZW
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I finally concluded that MotoMail was not going to let me use different passwords for my incoming and outgoing mail. I am now using the BlueMail App and it works great. No problem with the configuration.
Thanks for the replies.