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I can send, but am unable to receive SMS text messages from iPhone users. Confirmed with 4 friends who have iPhones.
chrisby
Newbie
‎08-14-2014 10:20 AM

Problem started maybe about a week ago. I've restarted my phone with no effect. No problems chatting with my iPhone friends through data-based apps like WhatsApp, or Google Hangouts when it's in non-SMS mode.

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Re: I can send, but am unable to receive SMS text messages from iPhone users. Confirmed with 4 friends who have iPhones.
vzw_customer_support
Customer Service Rep
‎08-16-2014 10:27 AM

Chrisby,

Let's get you receiving those text messages. Did you recently switch to a droid after having an iPhone? Any new applications downloaded?

RobinD_VZW

Follow us on twitter @VZWSupport

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Re: I can send, but am unable to receive SMS text messages from iPhone users. Confirmed with 4 friends who have iPhones.
Ann154
Community Leader
Community Leader
‎08-16-2014 11:52 AM

Have those four friends confirmed they have the settings turned on to send as SMS in their message settings?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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