I can't get face unlock to work
amylynn079
Newbie

It was working fine and then I switched to the pattern unlock and when I try to switch it back it tells me, "Unfortunately, settings has stopped".  What is going on?

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vzw_customer_support
Customer Service Rep

Amylynn, let's get your Face unlock working again. It seems like there was a glitch causing your settings to no longer work. Have you rebooted your phone since this issue started? If you're still experiencing the issue, please clear cache from your Settings app by going to Settings, Apps, All, Settings, Force Stop, Clear data/cache.

Let me know if you need further assistance.

MarquiaF_VZW
Follow us on Twitter @VZWSupport

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