I'm trying to put music onto my device, but it's not showing up on This PC(My Computer)
pseudobae
Newbie

Whenever I try to connect my Droid Turbo via USB to PC, it would not be able to the device in windows explorer.

In device manger, I can see a yellow triangle next to XT1254. Is this a windows problem?

I tried installing Motorola's Device Manger to see if that would help the problem, no dice. I need some help!~

Labels (2)
0 Likes
1 Solution
B33
Legend

This is the Customer Help Site for the Droid Turbo: There are many solutions that Help new customers with a new phone and on this Support Page it may point out any solutions to the issues your experiencing give it a Look and hopefully you be hooked up to your Music Soon.! 

Motorola Support - Find Answers | Motorola Mobility, Inc.

View solution in original post

0 Likes
3 Replies
Ann154
Community Leader
Community Leader

Sounds like the driver didn't install correctly. You should reinstall the drivers.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

0 Likes
pseudobae
Newbie

How would I go about doing that? Everytime I uninstall the driver in device manager, it just disappear

Then I would have to reconnect my phone to the pc for it to show up again.

0 Likes
B33
Legend

This is the Customer Help Site for the Droid Turbo: There are many solutions that Help new customers with a new phone and on this Support Page it may point out any solutions to the issues your experiencing give it a Look and hopefully you be hooked up to your Music Soon.! 

Motorola Support - Find Answers | Motorola Mobility, Inc.

0 Likes