I would love this phone, but when I call someone, they cannot HEAR me talk! I have tried everything, and yes, I do know how to make calls on a cell phone. Please advise! Otherwise I will have to send it back, and that will be TWO WEEKS without a phone, because my Droid 4, which I loved, died. Thank you!
I am so sorry you're experiencing issues with your device! Did you purchase it directly from our website? If so, you can bring it in to exchange at a corporate store. http://vz.to/1l7u4mz
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Hi, I did buy it directly. What do I need besides the phone when I go to
In a message dated 12/5/2014 10:24:53 P.M. Eastern Standard Time,
A message from the Verizon Wireless Community
I would love this phone except when I call anyone, THEY CAN NOT HEAR ME.
There's no point in having a phone if no one can HEAR ME talk. Please
created by Verizon Wireless Customer Support
(https://community.verizonwireless.com/people/vzw_customer_support) in DROID TURBO - _View the full
Thanks for offering these details.Is there no audio at all during every phone call? Have you tested Bluetooth or speakerphone? If the device was purchased in store within the last 14 days you can take it back to that location with all the original equipment and packaging. I am eager to see you enjoy the phone!
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I'm having similar issues. VZW replaced Sim card and hopefully that will fix the issue. If not then hopefully a replacement! I'm out of 14 day window though...
My fiancee and I have same issue with both our turbos.
Update! Verizon worked with me and I got a replacement, and now everyone I call can hear me and I am VERY HAPPY! The non-hearing may be some kind of mfg. problem (just my guess). But Verizon's customer service hung in there and we worked it out and now I totally love my Droid Turbo. My advice: get with Customer Service and see whether they can help you, too!