Is there anyway I can get buy a Moto X customized phone? I spent most of the day talking with Motorola and Verizon.. it seems the two companies need to have a chat on how to freakn work together to order this phone online. I feel like a bunch of dementors sucked the life outta me, I need chocolate and alcohol to help me feel better... eeeek!
What is the hangup? Are you eligible for an upgrade? Are you willing to pay for the full retail price of the phone? What exactly isn't working? You didn't give any information about what is going on for the community members and follow customers to propose options and possible suggestions to help you.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
What's hard about it? Go to the Moto Maker site and go through the process. Couldn't be much easier or clearer, it's how I ordered mine, since Verizon only offered the 16GB version on their website.
One thing that I finally had to do when I got my phone on MotoMaker was to buy it outright, after getting an account with Motorola--that way I could get a customized one with 32GB storage. I recall that I could not get it in that size with the usual contract term with Verizon. The Edge option for some reason was not available to me either, don't recall why.
But by buying it through Motorola credit, I could spread the purchase price over 12 months--kind of Edge lite. Then when my contract status changed over to month-to-month instead of the old-fashioned 2 year system, my line charges went down to $15 per month, as it would using the Edge option.