Google writes the code, then it has to be embellished by both Motorola and Verizon to make it ready for a new phone. If you look here
https://motorola-global-portal.custhelp.com/app/software-upgrade-news/g_id/1949
and answer the questions, it says that it's still planned to happen.
Check with Motorola. They are the ones writing the code.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
Google writes the code, then it has to be embellished by both Motorola and Verizon to make it ready for a new phone. If you look here
https://motorola-global-portal.custhelp.com/app/software-upgrade-news/g_id/1949
and answer the questions, it says that it's still planned to happen.
On Motorola's website it stills says that the Droid Turbo will be upgraded to 6.0 Marshmallow, 'pending carrier support'. Which tells me, if Verizon is still on board with the update. I hope it does, though it's getting late in the cycle. If Verizon doesn't update the phone to 6.0, I'm switching to a new Nexus/Pixel phone and going with Project Fi, which is far more reasonable per month than any of the carrier's plans and if you don't use all the data allotted, you get a refund the following month. How novel!
You miss quoted the Motorola site. It says "This device will be upgraded to the Android 6 (Marshmallow) release of Android, pending partner support." There is more than one partner involved in the upgrade process. Hardware manufacturers, FCC, and carriers to name a few. It isn't just the carriers.
Motorola Support - Find Answers | Motorola Mobility, Inc.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
Motorola is done with their part, this is on Verizon to respond properly! If the droid turbo has M in India why oh why not the US? Verizon IS the problem, so Verizon prove it's not on you!
Motorola submitted a 6.0 update in late January 2016 for the original Droid and Droid 2. That came straight from a Motorola rep that I spoke to myself, at that time Ann154.
You are getting your phone models mixed up. The original Droid was released in 2009. The Droid 2 is a 2010-11 phone model. Neither of them have gotten updates for several years now.
The Motorola rep was too low level to know exactly the status of the updates for devices that haven't been released. The Droid Turbo hasn't yet had a soak test. It isn't nowhere done if they haven't completed the soak test.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
Hey RONFLE22, we hear you. Having updates is awesome. What's going on with your Droid Turbo that has you looking for updates? Is everything alright?
DavidH_VZW
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Verizon Wireless Customer Support wrote:
Hey RONFLE22, we hear you. Having updates is awesome. What's going on with your Droid Turbo that has you looking for updates? Is everything alright?
David, I don't know what RONFLE22 is looking for. I can tell you from my perspective that there are issues with Bluetooth in older cars which many have complained about, where the calls suddenly get disconnected from Bluetooth for no reason, often the only way to start using Bluetooth again is to switch it off an on again on the phone. Also whereas it used to be possible to transfer a call to bluetooth at any time, now you can't transfer it until the call is actually connected. While it looks as if the call is transferred, it actually isn't.
In addition, most people want Marshmallow because it's been available for many other phones for months now and in fact the successor to Marshmallow is already in the works. Those of us with a Droid Turbo, who have been promised Marshmallow, are still waiting for it. It has a lot of usability improvements.
Verizon Wireless Customer Support wrote:
Hey RONFLE22, we hear you. Having updates is awesome. What's going on with your Droid Turbo that has you looking for updates? Is everything alright?
This kind of questioning is off base....to say the least. People aren't necessarily looking for updates because something is wrong...they may be looking for an update because they want the additional benefits that come with that promised update. In this case, better memory management, much better battery management with Doze etc. (Verizon has touted previously that the OG Droid would be updated to 6.0 Marshmallow, though they don't seem to be now and Moto is still saying it will be updated, pending partner support). That statement from VZW Customer support is kind of like taking your car to the dealer and asking about a tune up, and the service advisor says, why are you asking about a tune up, whats wrong with your car.... I think most of us want the update because at the time a lot of us purchased the device, the 6.0 Marshmallow update was touted by Verizon and Moto...that's certainly one reason I bought the phone, and why I probably won't buy another Moto product from Verizon if they don't update it.
I would pay money to see the 2009 OG Droid running Marshmallow Android 6.0. Sadly I don't think it will happen.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
Geez Ann154 you're a bit testier than I remember interacting with you a couple of years ago. I meant, in my reply, 'original Droid Turbo and Droid Turbo 2' updates being submitted in late January.
It's just annoying talking in chat groups and getting boxes with x's in it because I don't have the marshmallows 6.0
Verizon, you are Slacking again...
We want Marshmallow, because it's been what, 10 months since it's release.
The only issue I have is when using GPS on the phone, I can't get the sound to come through the car speakers, it just Mutes the sound, but I can still take calls through the Bluetooth/Car speakers.
What's frustrating to me is having one device already using marshmallow, the other still at lollipop. I like them both the same! lol
check for update today manually.
@LENNYEDGE are you saying that you think there will be an update to Marshmallow for the Droid Turbo today? Do you know someone that received the update on their Droid Turbo? I haven’t seen anyone mention it on the Droid forums.
5 other devices getting it. cant assure you.
several Galaxy models have received the update in most regions, including the Galaxy S6, Galaxy S6 Edge, Galaxy S5, and Galaxy Note 4. Both the Galaxy S7 and Galaxy S7 Edge were launched with Marshmallow pre-installed.
Each manufacturer has a different schedule for releases. I don’t know why the Droid Turbo marshmallow update is being delayed. Perhaps one of our Verizon friends can help since it’s Verizon (not Motorola) that pushes the update?
Start a new topic or ask questions in the open forum.
