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Mms messages not delivering to one contact
Jbialer
Member

Around 12 hours ago my mms messages to one specific contact have failed to deliver.  First they failed sending at all, now I see that they were sent, but I'm not seeing them deliver.  I've tried sending mms messages to other contacts and they have worked.  That contact has sent me multiple mms messages successfully as well.  I've tried turning airplane mode on and off, turning mobile data on and off, clearing the cache on message+.  I don't know what else to do. Please help

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Re: Mms messages not delivering to one contact
Ann154
Expert
Expert

Can you call this one contact? Is it possible they might have blocked you?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Mms messages not delivering to one contact
Jbialer
Member

I called them, was sending regular texts, they were sending me both texts and mms messages.  They all came through to them finally about a half hour ago

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Re: Mms messages not delivering to one contact
vzw_customer_support
Customer Support

Jbialer,


We absolutely want to make sure your MMS will work with all of your contacts. Is this with both pictures and video? Have you tried using the stock messaging application? What make/model device are you using?


JosephT_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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