Mobile hotspot
jwdurbin437
Newbie

Can't turn on mobile hotspot 

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Ann154
Community Leader
Community Leader

Does your plan support the mobile hotspot feature? If so, call customer service at 1-800-922-0204 and verify there isn't a block on your line or to have them reset the feature from their end. 

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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vzw_customer_support
Customer Service Rep

jwdurbin437, it is important to be able to access your mobile hot spot. Is this something you have successfully used in the past? Are you getting a specific error message?

 

JoshuaC_VZW

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