Moto Edge+ 2022 5G UW XT2201-4 SIM locked

pixeliser
Enthusiast - Level 1

Hello, folks. Greetings from old "motoroller". I have a subject phone, bought on Ebay, and it turned out to be SIM locked. I'm in Europe, but, as far as I remember, Verizon were always generous when it comes to global GSM support, but not this time, sadly. I'm stuck with activation screen. I tried to check whether the phone was stolen, or not paid off, and looks it's clean. Can anybody from Verizon check, please, what requirements should I meet to use it? I saw previous messages from users about 60 days, but not sure they have been spent inside Verizon network. Thanks

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SynthpopAddict
Champion - Level 3

You need to get a refund from the seller.  Verizon won't unlock phones remotely, and there are ways to make a phone look clean when it actually isn't.  Unfortunately, this is a common problem with second-hand phones purchased through small 3rd party sources.

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I'm not a Verizon employee, just another customer trying to help.

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2 Replies
SynthpopAddict
Champion - Level 3

You need to get a refund from the seller.  Verizon won't unlock phones remotely, and there are ways to make a phone look clean when it actually isn't.  Unfortunately, this is a common problem with second-hand phones purchased through small 3rd party sources.

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I'm not a Verizon employee, just another customer trying to help.
pixeliser
Enthusiast - Level 1

Thank you for attention to my case, dear. The problem is that I can't return the phone due to number of reasons (from geographical to economical). I decided to mitigate the loss by use this unit as a set of spare parts (except locked pcb of course). I have to buy another Edge+, but will have extra screen and battery.