Moto G power 2021

Moto G didn't have a board so I chose something Moto. My texts work fine for a day or so, and then it's like the home page for texts freezes, new ones come in but they don't show up at the top of the list like normal.  I see a notification of a new text it buzzes me and when I go to see what's new, nothings changed even after I search around and find it and read it.  Restart the phone, everythings normal again for a day or less.  VERY FRUSTRATING!!!  Any help would be appreciated.

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Re: Moto G power 2021
Customer Service Rep

We'd like to help you sort out your texting issues. Let's get to the bottom of this. Please send us a Private Note for assistance/ *Melissa