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Moto X (2014) receiving low quality images over MMS
laura012
Newbie
‎11-09-2014 04:57 PM

I've had 2 different Moto Xs 2014 and both receive images in really low quality (pixelated, lower resolution). I've tried MMS through the verizon messaging app, Hangouts, and the MMS app. My Moto X 2013 did not have this issue. Does anyone know if this a network issue or a Motorola firmware issue?

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Re: Moto X (2014) receiving low quality images over MMS
matthewb_rn
Newbie
‎12-16-2014 11:11 AM

Im having the same issue on on my 2014 Moto X running Android 5.0, no matter what messaging app I use. Incoming MMS are less than 30kb but I can send at the normal 700kb. Extremely unusable resolution. Factory reset my phone and tried Verizon messaging plus which worked for one incoming MMS but subsequent messages were back to <30kb. Went into a Verizon store and checked my APN settings against different phones which were identical. Verizon employees had no explanation either. Not sure if its a Verizon issue or Motorola issue.

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