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I also heard that the Verizon 2nd Gen is not getting Android M and, if true, shame on Verizon and Motorola for not providing Android OS updates for a device that is so recent, that you still sell it
If you are within the 14 day return policy period, I would suggest taking the phone and everything you purchased with it and return it. Then use the money returned minus the restocking fee to get the Moto X 2015 pure edition directly from Motorola or a different phone.
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I find it hard to believe that the Droid Maxx with virtually the same basic specs (less bloatware) is upgraded and offshore Moto x 2014 is supported. Leads me to who the bad guy is. I am puzzled why Verizon keeps blocking services that the phones are capable of doing. (way back with the original Blackberry, when you blocked Google Maps, because it wasn't tested. But I could subscribe for a fee, to the Verizon maps app.) Really Verizon, quite trying to rule the world with your lame excuses.
So you think Verizon is also blocking the 6.0 update for the Moto X 2014 AT&T version? This is clearly a Motorola decision due to cost-cutting by Lenovo... it's why they stopped working on VoLTE for the Moto X2 (which is required for proper operation on the Verizon network) despite having developed all the necessary code for it on the Droid Turbo. They're too cheap to pay for the certification of the update by Verizon. Motorola (specifically, Lenovo) is the villain here so they blame goes to them.
That said, I have no loyalty to any carrier, and whoever carries the Sony Xperia Z COMPACT next will get my money since it seems no other phone can fit into your pocket anymore.
Much like the Moto G and Moto E losing support despite being less than 8 monthe old? Personally I am disappointed in motorola, but I expected this when Lenovo took over. They selective cut costs and fired majority of Motorola original employees.