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Moto X Gen 2 problem charging.
lex251
Member

My Moto X gen 2 is slow charging (over 1 day).

I've cleared my cache numerous times and sometimes it will charge normally and sometimes not.

I've tried charging both powered on and off without a difference.

I've used different combinations of cables and Motorola chargers.

Any suggestions?

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Re: Moto X Gen 2 problem charging.
vzw_customer_support
Customer Support

We want to give you back the power to power your phone, lex251. Did this start after making any changes to the phone with new apps or updates? Does there appear to be any damage or corrosion to the charging port?
YaleK_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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