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Moto X not sending or receiving mms via native messenger app, occasionally sends them, but does not receive them via hangouts.
aku39
Newbie
‎10-19-2014 10:50 AM

I've had my moto x for roughly 3 weeks.  It worked perfectly fine until yesterday morning, when it stopped sending mms via the native messenger app.  Frustrated, I restarted my phone, only to discover that now the entire native messenger app not longer functioned.  I switched to hangouts which will send sms messages, but only occasionally sends mms and will not receive them.  I'm not sure what is going on.  Any insight would be greatly appreciated. 

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Re: Moto X not sending or receiving mms via native messenger app, occasionally sends them, but does not receive them via hangouts.
Ann154
Super User
Super User
‎10-19-2014 11:36 AM

To verify, the cellular data connection is turned on?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Moto X not sending or receiving mms via native messenger app, occasionally sends them, but does not receive them via hangouts.
CLaFarge
Enthusiast - Level 2
‎03-13-2015 12:05 PM

Please make sure you have installed the update to 3.0, which recently came out... MANY bug mixes.

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