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Receive up to $500 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $500 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 12/23/22 and 2/16/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. Excludes Verizon Prepaid plans.
I've attempted the following:
turned off the device and reseated the sim card
internal and external factory reset
obtained a new sim card (which worked in the store but sometime during the drive home stopped working)
I'm at a loss on what the problem could be.
Verified the cellular data connection was turned on?
Have you checked the network mode setting to verify it is on LTE/CDMA mode?
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.