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The past couple of days my moto x has not had any service at all no matter where I am at, i'll be with someone that has full service and I have none. When I get service its just a couple of bars and I can send and get texts but can't make or get calls. When I try to call out it says "Mobile network not available" When I go into my settings and the my phone status it says that my Network is unknown, signal strength is 0 dBm 99 asu, mobile network type is unknown, service state Voice: out of service / Data: out of service, Mobile network status is disconnected, and IMEI SV is 00. I have reset my phone multiple times and done a factory reset as well. I drive tow trucks for a living and have to have my phone a quick fix would be great!
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Have you tried resetting your SIM card? In other words, turn off the phone, remove the SIM card (be careful not to touch the gold contacts), wait a few minutes, then reinsert the SIM card, turn the phone back on, and allow time for the phone to establish a fresh network connection.
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Ok thanks! i'll try it right now!
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i took the sim card out and replaced it and nothing happened. it says selected network (Verizon wireless) not available
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The SIM card could have gone bad; you can pick another one up free at a Corporate Verizon store or by calling Customer Service.