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Receive up to $500 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $500 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 12/23/22 and 2/16/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. Excludes Verizon Prepaid plans.
The past couple of days my moto x has not had any service at all no matter where I am at, i'll be with someone that has full service and I have none. When I get service its just a couple of bars and I can send and get texts but can't make or get calls. When I try to call out it says "Mobile network not available" When I go into my settings and the my phone status it says that my Network is unknown, signal strength is 0 dBm 99 asu, mobile network type is unknown, service state Voice: out of service / Data: out of service, Mobile network status is disconnected, and IMEI SV is 00. I have reset my phone multiple times and done a factory reset as well. I drive tow trucks for a living and have to have my phone a quick fix would be great!
Have you tried resetting your SIM card? In other words, turn off the phone, remove the SIM card (be careful not to touch the gold contacts), wait a few minutes, then reinsert the SIM card, turn the phone back on, and allow time for the phone to establish a fresh network connection.
Ok thanks! i'll try it right now!
i took the sim card out and replaced it and nothing happened. it says selected network (Verizon wireless) not available
The SIM card could have gone bad; you can pick another one up free at a Corporate Verizon store or by calling Customer Service.