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In the past month I have been experiencing the battery draining, the phone shuts off on its own, just had it at 100% to go into safe mode and check it and it immediately went to 41%. Need to keep it charging all the time. Very discouraging as I have had other Moto phones and never any problems like this. In reading others questions this seems to be an ongoing problem. Is there a fix?
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Having your battery working at all times is mandatory. We are here to help turn this around. A private message has been sent so we can assist you further.
SeanC_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!