Moto Z Force keeps losing all contacts_won't sync and keep them
langkat
Newbie

I've had to re-enter all of my contacts into this phone 5 times now and it won't save them...nor will it sync them from Google or any other place and retain them. I'm getting close to using the 30 day return...

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tikibar1
Community Leader
Community Leader

langkat wrote:

I'm getting close to using the 30 day return...

It's 14 days:

Return Policy & Early Termination Fee | Verizon Wireless

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vzw_customer_support
Customer Service Rep

Langkat that problem with your awesome phone does not sound at all normal. I want to help you with this. When did this issue with contacts disappearing begin? What troubleshooting have you already tried?

Verizon_Customer_Support

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If my response answered your question please click the  Correct Answer  button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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