Skip to main content
Accessibility Resource Center Skip to main content
iPhone 15 Plus. Get four on us with new lines on myPlan. No trade-in reqโ€™d. Online Only. | Buy now. Or get up to $540 when you bring your own phone.  |  Details
end of navigation menu
Moto Z cannot connect to WiFi... it sees WiFi, won't stay connected
RANDUN82
Newbie

Moto Z will not completely connect to WiFi... it sees WiFi.... then says it is disabled... done everything that I could find to do, but a factory reset... started with the battery draining rapidly... once I turn off the WiFi... battery holds a charge for most of the day...

Labels (1)
0 Likes
1 Reply
vzw_customer_support
Customer Service Rep

Having a reliable device is a must! Let's ensure we look into every possible option in order to get your device back up and running. Does your Moto Z have trouble connecting to just Wi-Fi, or is it cellular data too?

 

0 Likes