Moto Z3 Won't start up fter being dropped
MICKRU67
Newbie

I dropped my Moto Z3 while it was in its' case on hardwood floor. Phone screen showed immediate defects and within two hours I could no longer get the phone to start. Any advice from other Moto Z3 owners or cell phone experts?

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vzw_customer_support
Customer Service Rep

We definitely want to help with your concerns, MICKRU67. It seems that dropping the device caused damage. The best option for this would be to file a claim if you have insurance. You can get the process started by following this link: http://spr.ly/66091fZav.

- ElizabethC_VZW

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