Motorola released a fix for stage fright on August 10th. When will it be available and how will I know that I have the update with the fix?
Can you please link the information that Motorola released an update?
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
I was just reading this:
StageFright MMS messaging issue
which states that "We will begin delivering software to our carrier partners to test starting August 10th"
Ah! Testing is not the same as the update officially released for a particular phone model. There isn't way for the public to know if the Verizon Wireless models were ready to start testing on the 10th either.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
Read the Motorola release that tikibar1 references. It lists the Droid Turbo, a Verizon exclusive, and the community this question was posted in. Furthermore if Motorola released it to Verizon it's done and ready for release. Verizon just needs to make sure it doesn't mess with their apps.
People need to understand what starting means. Motorola specifically said starting not all which is a huge distinction.
What tidbits said. Subject line is incorrect - we don't know when the did or will release a fix specifically to Verizon, only that they started delivering fixes on the 10th. We're all stuck waiting and it might not yet be Verizon's fault.
Historically, the delay with updates has been substantial so I won't be surprised (but will be agitated, especially given the risk and publicity here) if we're stuck waiting on Verizon for this one... but we'll have to rachet up the pressure if/when we confirm that's the case.
We know Google fixed the underlying issue - hopefully properly. We know Motorola is working on it.... and that's about all we know so far.
This is critical, and might well shape my buying decision for the next phone.... a Nexus device bought direct from google is looking better all the time...
You're exactly right WalkerMN. My wife has a Turbo and she hasn't received her patch yet. I have a Nexus 6 on Verizon that I bought direct from Motorola. I received the patch directly from Google last week. I could only download it via wifi, so they bypassed Verizon completely on issuing the update.
New to the Forum. It's interesting there are no responses from VZW support to this question. Is that normal? I and others just want an expected date for the update/fix. Is there any other path to VZW support??
Patches have to come from manufacturer's first. LG still doesn't have the update on VZW.
People need to remember what ALL android agreements are with ALL carriers. The carrier gets to hold up all updates as
long as they like to absolute never. Specific phone by phone.
All Motorola can do is say please VZW will let us install this update.
This is very different from the agreement got that Apple got with with carriers. All iOS updates come directly over WiFi and carriers have nothing to say about it. No preinstalled carrier apps of any kind are allowed. Under Android carriers get to have any app they wish to be preinstalled. Like NFL mobile, etc.
According to a recent Droid Life article, Moto only pushed the Stage Fright patch to Moto E last week, so I think it's possible they've not actually delivered the patch to Verizon for the Turbo yet. Not clear to me we can blame the carriers yet here. We all forget, the manufacturers are in the business of selling new handsets too, so they have the same limited incentive to support old hardware versus preparing new product launches. As consumers, we must keep tabs on who does this well and support those areas.
For my part, this Droid Turbo purchase was easy - it was an awesome phone, and it's predecessor (Droid RAZR Maxx) survived 30m submerged in 5 feet of lake water and was in use a year later. I rewarded Moto's resilient hardware construction. But, if the response to Stage Fright is ultimately worse than its peers, this will weigh on my next decision.
In the meantime, there are steps you can take to protect yourself. There are many pages with details, just google "android stage fright disable auto retrieve fetch" or something close to find them.
In the Verizon messenger app, go to settings, and tap into the advanced settings, and uncheck "Auto-retrieve."
I made hangouts my default text app so I could set the disable setting, then reset it to the Verizon messenger app, because it bothered me that it was selected in hangouts even though it was greyed out. There are also some tester applications out there you can download, but I'd view that with caution and personally just disabled auto-retrieve for now. Seems the downside is some content you will have to tap on to expose rather than just have it automatically be there, and you'd of course not want to DO that for media sent by people you didn't know.
It's not a perfect solution, since someone might invent a worm of sorts that once a user is infected, sends it to people in the contacts, but it's something* at least we can do for now. (While we impatiently wait...)
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