My Droid Maxx is stuck on the "red eye" screen.
Iambert
Newbie

Tried multiple times to do a soft reboot but no success.  Software update a few days ago and everything seemed fine until about an hour ago when my phone appeared to be off and not responsive.  Eventually I got it to turn on but it won't progress past the "red eye".

Any ideas?

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vzw_customer_support
Customer Service Rep

Let's get this phone moving, Iambert. I am sorry to hear that you are having issues with the device. Please follow me back and then direct message me so we can go over all of your options.

RobinD_VZW

Follow us on twitter @VZWSupport

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tikibar1
Community Leader
Community Leader

How To: Direct Message  and  robind_vzw

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