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New install of Windows 10 recognizes Moto XT1060 conected by USB but says Driver Unavailable. Install of MotorolaDeviceManager_2.5.4(1).exe driver from Motorola website appears to complete on PC but is not recognized.
DFon
Newbie
‎01-21-2016 08:54 AM

New install of Windows 10 recognizes Moto XT1060 connected by USB but says "Driver Unavailable".  Install of MotorolaDeviceManager_2.5.4(1).exe driver from Motorola website appears to complete on PC but is not recognized. Suggestions?

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Re: New install of Windows 10 recognizes Moto XT1060 conected by USB but says Driver Unavailable. Install of MotorolaDeviceManager_2.5.4(1).exe driver from Motorola website appears to complete on PC but is not recognized.
vzw_customer_support
Customer Service Rep
‎01-23-2016 09:04 AM

DFon, thak you so much for this great question. I want to make sure that your device can sync up with the new install of Windows 10 without any issues. I was able to do some research and found a great site. Have you been able to go to this site: https://motorola-global-portal.custhelp.com/app/answers/detail/a_id/88481 to get the download from Motorola directly? Please keep us posted.
KevinR_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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