No LTE service Moto X 2nd Gen

[catgal68]

For the last few days, I am intermittently getting either no service or no LTE on my Moto X 2nd Gen.  Restarting worked at first, but not now.  What's up with that? 

[Ann154]

Is this an area you are usually located in? Have you checked the cellular network type to verify it is on the LTE/CDMA mode and not Global?

[catgal68]

Hi Ann and thanks.  I did have my network on Global.  I think it's been that way for a long time because I wouldn't have changed it.  I did switch it to LTE/CDMA and it picked up the signal for a second and then dropped it.  What is the difference between Global and LTE/CDMA. 

I am at work, so yes a normal location for me,

[Ann154]

Global will try and look for GSM networks especially foreign carriers. Since you are in the USA it is unnecessary to search for roaming towers. The LTE/CDMA mode will prioritize the Verizon Wireless towers over anyone else's towers.

[Ann154]

You can also try shutting down the phone and removing the SIM card for a few minutes. Reassemble and reboot the phone to force a new connection with the Verizon Wireless network.

[catgal68]

Thanks again.  I did the SIM remove and replace reboot, no luck.  I  chatted with a Verizon rep, seems like my SIM sent bad.  Have to pick up another... 

[Ann154]

That would have been my next suggestion. You can pick up a nano SIM card for free at a corporate Verizon Wireless store.