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No longer able to connect to hot spot feature
LoriS
Member

We have an employee here that has a Xoom. He connects his laptop to the Xoom's Hot Spot so he can send email and such while he's traveling. It's been working just fine, nothing seems to have changed, and, as of yesterday, he can no longer connect. There's a message saying his settings no longer match. However, the settings appear to be correct and haven't been changed. Passwords match, etc. Any ideas??

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Re: No longer able to connect to hot spot feature
jasnmar
Sr. Member
There was a recent OS update that might require some things to be reset on the device. I don't actually have a current data plan so can't test. Is he able to connect to the wifi network (that the xoom is broadcasting) or is the problem with no data connection after connecting to wifi?

Jason
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Re: No longer able to connect to hot spot feature
RoyB_VZW
Sr. Member

If you have double-checked your settings and confirmed they are as they were prior to the update, and you are still unable to connect to the hotspot, please PM me with the number associated with the hotspot, along with a contact number where you can be reached for troubleshooting and we will be happy to reach out to you. 

 

Thanks, 

 

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Re: No longer able to connect to hot spot feature
wheelerwbrian
Member

I had the same problem after the upgrade to Honeycomb 3.1.  Go to the configure wi-fi hotspot in side Settings, give it a new name and password and it will work again.

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