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No text Message service
Paul4596
Member

Expected to log on to account info but can't receive password because Xoom doesn't have text messaging! How utterly stupid! And to think I gave my IPad to my wife so i could get this thing. Fixes proposed are archane, nonsense work arounds. How could something so simple be bungled so amazingly? Frustrated and ready to through Verizon over the ledge just like I did ATT. No better!

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Correct Answers
Re: No text Message service
JohnB_VZW
Verizon Employee

You can register the Xoom online and the system will recognize that you can not receive text messages and will automatically mail out a letter with the temporary password.

 

Thanks

View solution in original post

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Re: No text Message service
Not applicable
It's not a phone. You should be able to open a Google Voice account and send and receive text using that.
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Re: No text Message service
Morkai
Member

actually it IS a phone, Verizon just will not sell you the service.

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Re: No text Message service
michaelk
Member
There already a multipage thread about how dumb this is. But to summarize- the galaxy tab can text because samsung included the app needed. The xoom can even text- check out the hack at xda. But google/mono/verizon didn't add testing back in the xoom. Add it tot the list of unfinished honeycomb issues.
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Re: No text Message service
TBhouston
Sr. Member

Just call vzw and they will mail you out the password.

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Re: No text Message service
JohnB_VZW
Verizon Employee

You can register the Xoom online and the system will recognize that you can not receive text messages and will automatically mail out a letter with the temporary password.

 

Thanks

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Re: No text Message service
crazycloud
Member

not so simple a solution.  I was promised a password to be mailed to me.  I waited 3 weeks.  Went to store. was

promised a password would be mailed.  waited another week.  This is my first experience with Verizon customer

service.  I am not impressed.  I came very close to returning my xoom and getting a refund.

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Re: No text Message service
Not applicable
Too late for that. You only get 14 days to return it.
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