Old deleted voicemails suddenly showed up today
Enthusiast - Level 1

This is my first post. Today, March 3, 2020, I came out of a meeting to a missed call. I checked my voicemail and found that 16 deleted voicemails from August 2019 had shown up out of nowhere.  I had to go through one at a time and delete them again.  I also noticed newer voicemails I never received notifications for? Why did this happen? I rarely get phone calls or make phone calls.  Thank you for any help!

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Re: Old deleted voicemails suddenly showed up today
Customer Service Rep

This is very strange, StimpackAddict13. We want to ensure that your phone works as intended (https://www.verizonwireless.com/support/motorola-moto-z-droid-edition-troubleshooting/#/main/device/...) and that this issue never happens again. You mention that you found old voicemail messages. Did you check by calling *86 on your phone or any other way?

Did you recently  install or update any particular application or software on your phone?

Is your voicemail working correctly after deleting those old messages?